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We put the BANG back into brands! Our mission is to create brands that people can believe in again. A brand is more than just a logo and some pretty colours. It is more like a person with its own identity, life story, personality and plans for the future. We interact with brands in a similar way we interact with people. We love them and hate them; we gossip about them; we tell our friends about the new ones we’ve met and the old ones we’re still in touch with; we interact with them everyday. Every brand owner desires growth and repeat purchase. In today’s challenging marketplace, these desires can only be realised by defining, creating and delivering a superior brand value proposition and an exceptional brand experience for consumers. Where we differ from the plethora of brand agencies out there is that we know how to align your brand with contemporary consumer behaviour and emerging technologies. Whether it’s giving birth to a new brand or reinventing an established one, we can help. We specialise in developing brand creative, brand positioning, brand story development, creating brand identities, brand architecture and creating unique brand experiences.

Brand Development Services

  • Consumer Insights & AnalyticsWe lead the qualitative work around strategy and positioning. We offer more complex analysis including consumer profiling segmentation and business analytics.
  • Brand Creative & IdentityWe use the intelligence and insights gained from research and analysis to define your brand’s creative. This includes brand positioning, developing brand stories, developing logos, brand styling, brand guidelines, and creating brand taglines and key messages.
  • Brand Proposition RemodellingWe customise brand propositions for their greatest perceived value against each customer segment.
  • Marketing Mix AlignmentWe offer full adaptation of the brand from product development and distribution to promotion and pricing.
  • Brand Experience StrategyWe focus communications on the delivery of experiences, interactions and meaning for consumers.
  • Services

  • Testimonials

    • The Defectors are way more than just web developers – they understood my online business objectives and helped me develop my entire business model. The ecommerce technology used for my website is second to none and I have always felt supported by their client service. Thank you Defectors! – L. Jayaraj

      Sinus Hotline
    • The Defectors are an absolute pleasure to work with. They are friendly, accommodating and patient. When you combine those highly valued intangible elements with their impeccable technical know-how, expertise and creativity, you get a truly formidable force.

      Vanessa Gray
We Build Brands.

The Defectors are a boutique marketing agency specialising in Marketing Strategy, Social Media Marketing Campaigns & Social Media Management, Brand Development, Intelligent Web Design & Development, Search Engine Optimisation & Search Engine Marketing. We know how to build brands online that truly engage your customers.

Contact Us
  • Phone: +61 2 9993 0450
  • Fax: +61 2 9993 0454
  • Email: contact@thedefectors.com.au
  • HQ: 3 / 145 William St Darlinghurst 2010
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